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FREE SHIPPING ON ORDERS OVER $150 AUD

AUD
  • INR
  • GBP
  • CAD
  • USD
  • AUD
  • EUR
  • JPY

FAQ

Will you be releasing a women's range?

Yes we will! Unbroken is currently working on a new range of women’s garments to be released soon. Whilst we work on this, our Muscle Tank range is a Unisex design and available in sizes ranging from X Small to 2-X Large. Follow our social media channels for the latest updates and exclusive offers.

What Shipping Methods Are Available?

Unbroken provides free standard shipping within Australia on all orders over $100.00 AUD. Standard shipping cost within Australia is a flat rate of $10.00 AUD inc. GST, with estimated shipping time between 5 and 10 business days to most metro areas.

Express shipping within Australia is free on all orders over $160.00 AUD, or is available for a flat rate of $16.00 AUD inc. GST, with estimated shipping time between 4-7 business days to most metro areas in Australia.

International shipping cost is calculated by weight and starts at $14.00 AUD inc. GST, with $2.00 AUD for each additional item, with a maximum cost of $40.00 AUD.

Free tracking is available on all orders.

Please contact us at any time if you have any enquiries regarding your order.

As Unbroken is still a growing company, we are consistently improving shipping times as a matter of priority in order to better serve our customers.

Do You Ship Internationally?

Yes we do! In fact, we ship to most countries. International orders usually take 2-4 weeks to arrive, however may take up to 8 weeks as this varies country to country.

International shipping cost is calculated by weight and starts at $14.00 AUD inc. GST, with $2.00 AUD for each additional item, with a maximum cost of $40.00 AUD.

Free tracking is available on all orders

Please contact us at any time if you have any enquiries regarding your order.

How long will my order take to arrive?

For standard, the estimated time is between 5 and 10 business days to most metro areas.

For express, the estimated shipping time is between 4-7 business days to most metro areas in Australia.

International orders usually take 2-4 weeks to arrive, however may take up to 8 weeks as this varies country to country.

As Unbroken is still a growing company, we are consistently improving shipping times as a matter of priority in order to better serve our customers.

What Payment Methods Are Accepted?

Unbroken accepts Afterpay, Visa, Mastercard, AMEX, Apple Pay & Google Pay. We do not accept Paypal yet, however we are looking to implement this options soon

Do you offer Returns?

Unbroken is currently unable to offer exchanges or refunds for change of mind, which includes instances where the customer prefers alternate sizing, or the customer has ordered the incorrect colour or design. Please choose carefully. In the rare event there should be a fault with your garment, Unbroken will gladly provide a replacement or exchange. We are consistently updating and improving our returns policy in order to better serve our customers.

Please contact us if you have any queries regarding your order.

How do I Return my order?

You don't need to! In the rare event there should be a fault with your garment, Unbroken will gladly provide a replacement or exchange. Simply email us a photo of the error/fault and we will send out a replacement at no charge. No need to send the garment back.

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